Returns/Exchanges

Customer Service Email: info@tslcollection.com

Return Policy

Please read our policy in full and start your return or exchange at the bottom of this page:

  • We currently offer domestic returns (Unfortunately, we do not offer returns to/from Canada at this time)
  • Items must be postmarked for return within 30 days of delivery of order
  • Items must be unworn and unwashed
  • Items can be subject for denial if they do not meet our standards
  • Please allow up to 10 business days for your package to be processed once it reaches our warehouse
  • Original shipping costs will not be refunded when requesting a refund
  • If purchase was made with part gift card, part credit card, the refund will go to the gift card first
  • If reaching out about potential defects in your garment after 30 days from purchase date, the garment will be considered “wear and tear” and will not be eligible for a refund or store credit
  • Refund amount may take 7-10 business days to show in your bank account

 Items can be denied a refund if item has:

  •   Deodorant marks and/or staining
  •   Missing or removed bra pads
  •   Excessive wrinkling
  •   Detached tags
  •   Detached care/wash tags 
  •   Animal/human hair
  •   Lingering odor, such as smoke or cologne
  •   Any visible wear or damage
  •   Is not in original packaging 
  •   All accessory sales are final
  •   All Sale items are FINAL sale

Below please let us know your order number, full name and the item(s) you're wanting to return:

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